Privacy Policy

Information Collection and Usage

oCustomBoxes ("we," "us," or "our") is committed to protecting the privacy of our business clients and website visitors. This privacy policy outlines our information collection and handling practices for https://ocustomboxes.com.

Data Collection Points

Business Account Registration

• Required information includes business name, contact person's name, and corporate email address
• This information enables us to provide account management services and maintain business relationships
• We may use this information for relevant B2B communications and service updates

Order Processing

• Business contact information (company name, billing/shipping addresses, authorized contact person)
• Payment information (corporate credit card details, purchase order numbers)
• All financial information is processed through secure, PCI-compliant systems
• Order information is retained for business record-keeping and compliance purposes

Technical Data Collection

Cookies

• Essential cookies for site functionality and business account management
• Analytics cookies to improve B2B user experience
• Session cookies for shopping cart and order processing
• Cookie acceptance is required for full-site functionality

Log Files

• Standard server logs including IP addresses, browser types, and access timestamps
• System data for security monitoring and service optimization
• Aggregate data analysis for business intelligence and site improvements

Business Communications

Service Updates and Marketing

• Business clients may receive updates about:
  • Product innovations and new packaging solutions
  • Industry-relevant information
  • Service updates and maintenance notifications
• Opt-out available via email to sales@ocustomboxes.com

Order Communications

• Transaction-related communications are essential and cannot be opted out
• Include order confirmations, shipping updates, and service notifications
• Delivered via email or phone to designated business contacts

Data Handling and Security

Third-Party Service Providers

• Carefully selected vendors for specific business functions
• Include shipping carriers, payment processors, and cloud service providers
• All vendors bound by data protection agreements
• No unauthorized secondary use of business information permitted

Business Data Security

• Enterprise-grade SSL encryption for all data transmission
• Restricted access to business client information
• Regular security audits and updates
• Compliance with industry standard security practices

Corporate Transitions

• Business client data may be transferred in case of merger, acquisition, or sale
• Advance notification provided to affected business clients
• Continued protection under existing privacy commitments

External Links and Third-Party Sites

• Links to external websites provided for business reference
• No responsibility for external privacy practices
• Business clients advised to review third-party privacy policies

Policy Updates

• Right to modify privacy policy reserved
• Material changes communicated via email to business account holders
• Updated policy posted with effective date

Legal Compliance

• Information disclosure as required by law
• Compliance with valid court orders and legal processes
• Protection of company rights and property

Contact Information

Business Hours: Monday-Friday, 9:00 AM - 5:00 PM EST

• Company: oCustomBoxes
• Email: sales@ocustomboxes.com
• Address: 102 Greenwich Avenue, New York, NY 10011, United States
• Number: +1 347 321 8224